Our Refund Policy
We stand behind the quality of our work. This policy outlines when you are eligible for a refund and how to request one. Last updated: .
We encourage all students to first request a free revision before submitting a refund claim. Our revision policy allows unlimited revisions within the original scope of your order, and most quality concerns are resolved at this stage.
Request a RevisionRefund Eligibility
Please review the following conditions carefully before submitting a refund request.
You May Be Eligible
Work Not Delivered
If we fail to deliver your completed assignment by the agreed deadline and you no longer need it, you are entitled to a full refund.
Significant Quality Issues
If the delivered work does not meet the requirements you specified in your order and our revision process fails to resolve the issue, a partial or full refund may be issued.
Duplicate Payment
If you were charged more than once for the same order due to a technical error, the duplicate charge will be refunded in full immediately.
Order Cancelled Before Assignment
If you cancel your order before a writer has been assigned, you are eligible for a full refund.
Not Eligible for Refund
Change of Mind After Delivery
Refunds are not issued if you simply change your mind after the completed work has been delivered and meets your original requirements.
Work Already Submitted
Once you have submitted the delivered work to your institution, refund eligibility is forfeited.
Incorrect Information Provided
If the work does not meet expectations because you provided incomplete, incorrect, or misleading instructions, a refund will not be issued.
Dissatisfaction After Revisions Declined
If you decline our free revision offer without a valid reason and then request a refund, the claim will not be approved.
How to Request a Refund
Follow these four steps to submit and track your refund request.
Submit a Refund Request
Contact our support team via email or the contact form within 7 days of delivery, clearly stating your order ID and the reason for your request.
Review & Investigation
Our quality assurance team will review your order, the delivered work, and your communications within 3–5 business days.
Decision Communicated
We will notify you of the outcome by email. If approved, we will confirm the refund amount (full or partial) and the processing timeline.
Refund Processed
Approved refunds are returned to your original payment method within 5–10 business days, depending on your bank or payment provider.
Timeframes & Important Deadlines
Have a Question About Your Order?
Our support team is available 24/7. Reach out before submitting a refund request — most issues are resolved quickly.