Privacy Policy

Academic Solution Online ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at academicsolutiononline.in and use our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site. This policy was last updated on 22 July 2026.

We collect information you provide directly to us when you:

• Place an order — name, email address, academic level, subject, assignment details, and any files you upload.

• Contact us via our contact form or email — name, email address, and the content of your message.

• Communicate with us via WhatsApp or other channels — your phone number and message content.

We may also automatically collect certain technical information when you visit our site, including your IP address, browser type, operating system, referring URLs, and pages viewed. This information is collected through standard server logs and, where applicable, cookies.

We use the information we collect to:

• Process and fulfil your orders, including communicating with you about order status and delivery.

• Respond to your enquiries and provide customer support.

• Send you order confirmations, updates, and relevant service notifications.

• Improve our website, services, and customer experience.

• Comply with legal obligations and enforce our Terms of Service.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information in the following limited circumstances:

• Service providers: We may share information with trusted third-party service providers who assist us in operating our website and delivering our services (e.g. payment processors, email delivery services). These parties are contractually obligated to keep your information confidential and use it only for the purposes for which it was disclosed.

• Legal requirements: We may disclose your information if required to do so by law or in response to valid legal process (such as a court order or government request).

• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

We will never share your personal details or order information with your educational institution or any academic body.

Our website uses cookies — small text files stored on your device — to enhance your browsing experience. We use cookies to:

• Remember your preferences and settings.

• Understand how visitors use our site (analytics).

• Ensure the security and proper functioning of our site.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of our site. We do not use cookies to track you across third-party websites or serve targeted advertising.

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Order-related information is typically retained for up to 3 years for record-keeping and dispute resolution purposes. You may request deletion of your data at any time (see "Your Rights" below), subject to any legal obligations we may have to retain certain records.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include secure HTTPS connections, restricted access to personal data, and regular security reviews.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Depending on your location, you may have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.

• Correction: You may request that we correct inaccurate or incomplete information.

• Deletion: You may request that we delete your personal information, subject to certain legal exceptions.

• Objection: You may object to our processing of your personal information in certain circumstances.

• Portability: You may request that we provide your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page with a revised "last updated" date.

We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]

WhatsApp: 08013246472 (available 24/7)

You can also reach us through the contact form on our Contact page.